ATHNOX ("we", "our", "us") is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you use our platform at challenges.athnox.com.
We collect information you provide directly: name, email address, phone number, and shipping address (for medal delivery). We also collect fitness activity data you log manually, sync via third-party apps like Strava, or import from Health Connect (Android) or Apple Health (iOS) — including step count, distance, and exercise session data.
If you use the app's "Live Track" feature, we collect your device's precise (GPS) location, including while the app is in the background, to measure the distance you cover during a run, walk, or ride. Location data is used solely to calculate your challenge progress and is not shared with third parties or used for advertising.
Usage data such as pages visited and device information may be collected automatically.
We use your information to: operate and improve the ATHNOX platform; process challenge enrollments and deliver physical medals; send transactional emails (enrollment confirmation, progress updates); provide customer support; and comply with legal obligations. We do not sell your personal data to third parties.
ATHNOX integrates with third-party services including Strava (activity sync) and payment gateways. When you connect a third-party account, that service's privacy policy also applies. We only access data necessary for the integration to function.
We do not sell or rent your personal information. We may share data with service providers who assist us in operating our platform (e.g., email delivery, medal shipping) under strict confidentiality agreements. We may disclose information when required by law.
We retain your account and activity data for as long as your account is active. You may request deletion of your account and data by contacting info@athnox.com. Some data may be retained for legal or legitimate business purposes after deletion.
We implement industry-standard security measures including encrypted connections (HTTPS) and secure authentication. However, no method of transmission over the internet is 100% secure. We encourage you to use a strong password and keep it confidential.
You have the right to access, correct, or delete your personal data. You may also opt out of marketing communications at any time. To exercise these rights, contact us at info@athnox.com.
ATHNOX uses cookies and similar technologies to maintain your session and improve user experience. You can control cookie settings through your browser, though disabling cookies may affect functionality.
ATHNOX is not directed to children under 13. We do not knowingly collect personal information from children. If you believe a child has provided us with their information, please contact us immediately at info@athnox.com.
We may update this Privacy Policy from time to time. We will notify you of significant changes via email or in-app notice. Continued use of ATHNOX after changes constitutes acceptance of the updated policy.
For privacy-related questions or requests, contact us at info@athnox.com or via WhatsApp at +91 63839 50998. We will respond within 7 business days.